Frequently Asked Questions

What delivery options are available?

Lyana Paris™ offers standard delivery, which ensures your order is shipped within 3 business days and delivered within 4 to 9 days in Europe.
Currently, we provide free standard delivery across the entire site.
Stay tuned for the upcoming launch of our express delivery option, designed to meet your urgent needs.
All details and pricing will be provided at checkout.

How can I track my order?

Once your order is ready for shipping, you will receive a tracking number via email. This will allow you to monitor your order’s delivery in real time on our website.

How can I contact you?

For any specific inquiries, please reach out to us via our contact form.
Our team will be happy to assist you and respond to all your questions as quickly as possible.

Are the products guaranteed?

Yes, we offer a satisfaction guarantee on all Lyana Paris™ products. If you are not satisfied, contact us for a replacement or a refund.

Free Shipping in Europe
14 Days Return/Exchange
Christmas Week : Up to 50%
10,000 Satisfied Customers